Second Chance Auction

After your event, you may wish to re-list your unbid items and auction them off over a few days. To do this, we recommend that you simply re-open the items that did not sell and set new closing times. This may require you to submit a support request to change your event end date. Simply go to Training/Support – Request Support and ask for a new end date equivalent to the ending of your second chance auction. 

When that is complete, navigate to Items – Manage Items and use the Batch Update tool to update any unbid items to your new closing time. Be sure to also update the item status to “Active”. You can identify any unbid items as those which have an “unbid” tag. You can even filter on this tag. Make sure to leave any items with bids as they are to avoid duplicate winners.

Once complete, send out a mass message to your donors that the second chance auction is underway and bids will be accepted until your closing time.