Getting Help

We have worked very hard to make ClickBid as simple to use as possible. That said, we understand that you may have questions for us. Knowing where to get help is a big step in learning ClickBid.

If you are using ClickBid during our business hours of 9 am to 5 pm Eastern Standard Time, you can open a chat with our Account Managers. Just tap the chat button tab at the bottom right corner of your admin. 

If you need help outside of business hours, tapping on the bottom right corner tab will give you access to our library of help articles that cover our entire platform. This is always a great place to find answers quickly with a single-word search!

You can also send our Account Managers a support request by tapping on the Training/Support tab and then choosing Request Support. Our dedicated team will respond quickly and get you on the right path.