With the purchase of Mass Messaging, your organization has the ability to accept chats from your online visitors. The Chat Bidders feature allows your signed in bidders to chat openly while logged in. At the bottom left of the bidding site, there is a blue chat icon. If you click on that icon, you can specify a display name, join the chat and send a message. Others can share thoughts, pictures, emojis and communicate with other bidders regarding your event.
From the admin side, your organization must allow and set up the chat feature before your bidders have the ability to use the function. You can do this under Bidders – Chat Bidders. Simply turn on the chat feature. On this same page, there is a unique moderator email and password. Copy and paste into the login area. This will log you into the chat as the moderator to view any incoming chats, any online users and respond to any incoming chats.
Pro tip: during the event, send out questions or challenges to keep your bidders engaged.