One of the questions we’re asked the most is, What should I do at my events in order to make them more successful? However, instead of adopting a mindset that’s concerned with what to do at your event, we …
[su_note note_color=”#ffffff” text_color=”#838383″ radius=”0″]Story Highlights: -Online donations must be supported with clear and specific needs. -Help your donors visualize your organization’s progress and the impact of their contribution.[/su_note]I’m sure we’re all familiar with the phrase, The journey of a thousand …
We know that mobile bidding will raise a higher level of donations because it is available everywhere that a guest wishes to bid. The limiting challenges of paper are removed and more bids means higher totals. But there are still risks. These risks can ultimately cost you significant strain and potentially lost funds due to user error and miscommunication from incomplete tutorials meant to replace a support member.
At ClickBid, our goal is to reduce the elements needed to send and process card data. Each layer provides a potential for theft that should be reviewed and evaluated. By removing those layers you take away the potential and make mobile payments safer. That’s why we have retired our credit card readers and requiring guests to hand over a card at check-in.
At ClickBid we want you to be fully prepared for mobile bidding. Chances are you have run paper auctions or even tried electronic auction software. In either case, we don’t want to make any assumptions about your mobile bidding comfort level.
First, since your auction is a mobile bidding auction, you should definitely let guests pre-register and therefore pre-check into the auction. Ideally, you want to know that they plan to attend and that you have a method of payment to make check out easier. Taking a cue from airlines, send out an email the night before the auction allowing guests to register and/or confirm their existing registration. Then, at the event, have a volunteer or two greet people and ask if they pre-registered. If so, they can keep walking and find that bar. This thins your crowd dramatically so there’s never a line.
I remember the first time I heard about HDTV back in 1998 during a broadcasting class I took in college. The picture was amazing and the television was huge. It was a prototype being shown at the film department. It was amazingly sharp and we all knew the future of this technology was going to be incredible.
Managing the bidding for your paper-based fundraising event can be a time consuming task.’ Managing multiple events over an entire season can make the value unrealistic. But with mobile bidding, you are provided with a paperless way of managing your silent auctions for every game with one service.
I believe the sun is setting for on-site support in the same way iPods and Kindles have for bidding devices. Of the 200+ events we have done in the first half of 2015, less than 20% have had on-site support. We have even created a lite version of our software to accommodate those events that can run without our on-site presence.