Manage Items
On this page, you have the ability to add items individually by clicking the Add Item button or scroll to the bottom of this page to download our Template to bulk upload all of your items. If you are not using a column listed in the template, simply leave it blank. Do not remove or rename any of the existing columns.
When adding items to your admin, be sure to use the correct item type. These include Silent, Live, Donation, Quantity, Info, Blind, and Credit. Silent items are competitive items where the highest bidder wins once the item has closed. Live items are previews of an item but are not biddable on the site. Great for advertising the item in advance of your auction, this creates excitement and anticipation for the event. Winning bids for live items must be added in the Event Central – Butler tool. Quantity Items are great for raffle ticket sales, wine pulls, and any other items you have multiples of or want to sell for a set price. Info items add information to your bidder’s receipts. These items cannot be displayed on the bidding site. Blind items are similar to silent items, however, each bidder chooses an amount they want to ‘bid’ without getting an outbid text. None of the bidders know how much anyone else bid and the highest bidder wins once the item closes. Credit items allow you to add a credit to your bidder’s account. The credited amount will be deducted from the bidder’s total at the end of the auction.
Once all of your items are loaded into your admin, make sure the status of each item is set appropriately. There are three different item statuses: Active, Closed, and Invisible. An Active item can be viewed on the Auction Preview of the landing page, on the bidding site once your auction is open, and is biddable once signed into the bidding site. A closed item can be viewed in the Auction Preview and the bidding site but is not open for bidding. An Invisible item will not appear on either the Auction Preview or Bidding Site. A quick note about invisible items. These items will appear on a bidder’s check out if they have a winning bid.
Check to make sure your items are set to close at the correct date and time. Closing times are very important because any item that has an Active Status will change to Closed when the closing time has passed. An easy way to edit multiple items is to select Show All Entries at the top of the Manage Items page, click the top toggle button next to the Name column (or individual line items) and scroll all the way down to the bottom of the page to the Batch Update Section. Find the closing time batch update, select it, enter the correct date and time, click Update.
Use the arrows at the top of each column on the Manage Items page to sort or group together items with similar information. This is helpful when checking for different closing times, low start and raise prices and making sure all items are active.